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Chelsea resident Bryan Dunn’s Comfort Keepers awarded operational excellence honor

Courtesy photo. From left to right: Carl McManus (CEO – Comfort Keepers North America), Bryan Dunn (Owner – Comfort Keepers of Ann Arbor), Didier Sandoz (CEO – Personal and Home Services at Sodexo), Sarosh Mistry (Chair of Sodexo North America and CEO Homecare Worldwide).

Local Comfort Keepers® franchise owner, Bryan Dunn of Chelsea was recently awarded the Operational Excellence award at the 2019 Comfort Keepers Leadership Conference in Atlanta.

The award is given to franchisees whose local businesses demonstrate consistent delivery of exceptional service to clients, employees, and the community.

This recognition requires hard work by the franchise owner. Award recipients are selected based on overall client satisfaction for exemplary service and quality of care, which requires compliance with strict quality standards.

Their level of local community involvement also comes into play.

“This is a real honor,” said Dunn in a press release. “It’s great to be recognized not only by our clients, but also by our caregivers who regularly provide the type of care that is the hallmark of Comfort Keepers, and by Ann Arbor and the surrounding areas, the local communities in which we serve. We are proud of the work we do, and are excited to receive this award.”

Comfort Keepers, a growing franchise offering in-home care and services for seniors and other adults needing assistance, provides uplifting in-home care that improves the quality of life for clients and their families. Comfort Keepers caregivers focus on a unique, individualized approach to care and socialization that helps clients thrive and achieve greater well-being.

Dunn has owned the Ann Arbor Comfort Keepers franchise for about two years.

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