(Chelsea Update would like to thank Chelsea State Bank for the information in this story.)
With the threat of cyber crime on the rise, we at Chelsea State Bank want you to be aware of the current trends in fraud happening right here in our very own community.
Already this year, we have helped customers deal with several different fraud scams. Specifically, grandparent scams and tech support scams.
Grandparent Scams
In grandparent scams, scammers pose as panicked grandchildren in trouble, calling or sending messages urging grandparent to wire money immediately. What should you do if this happens to you?
- Resist the urge to act immediately
- Verify the caller’s identity and location
- Don’t send cash, gift cards, or money transfers
- Check with another family member
See this article for more information on Grandparent Scams in the Age of Coronavirus Provided by the Federal Trade Commission
https://www.consumer.ftc.gov/blog/2020/04/grandparent-scams-age-coronavirus
Tech Support Scams
Tech support scammers want you to believe you have a serious problem with your computer, like a virus. They want you to pay for tech support services you don’t need, to fix a problem that doesn’t exist.
They often ask you to pay by wiring money, putting money on a gift card, prepaid card or cash reload card, or using a money transfer app because they know those types of payments can be hard to track and reverse.
Learn more about how to spot, avoid and report tech support scams by clicking the button below.
https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Always remember, Chelsea State Bank will never ask you for any personal or confidential information.
It’s always a good idea to hang up and call the bank if you have any suspicions or concerns.
If you have any questions or concerns, please reach out to us at 734-475-1355.
